Melissa has more than three decades with ESA working with Firmwide Services and our regional leadership teams to design, develop, and implement sound administrative policies, procedures and processes. In particular, she analyzes employee engagement feedback to continuously evolve how integrate new hires into ESA’s culture. She is responsible for long-range facilities planning to support the company’s growth and future needs. Melissa is continually re-imagining how ESA offices become thriving hubs that incorporate more collaboration areas, use space more efficiently, are strategically located, and adaptable to a workforce with time split between working from home and in the office.